No FNB ATM working

Item: FNB (First National Bank)
Rating: 2
Author: Mardo T

Between 5 and 6pm on 03/01/2016 tried to withdraw money on cardless transaction and on card could not as all the ATM from FNB in Randfontein out of order. If I was charged for my cardless transaction I need to be reimbursed as I could not withdraw that money and was forced to go and withdraw from Standard bank.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

04 Jan 2016, 09:31

Hello vtondemr,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 841639.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply04 Jan 2016, 09:31

Official