No feeddback from FNB to my ***** case

I reported ***** to FNB and it is almost two months with no response. Someone was able to register a telephone banking against my daughter's account and was able to transaction and FNB simply ignores this issue. I think it is time to take the matter to the ombuds for further assistance. The same cellphone number which activated cellphone banking, called me on the day a big ***** was committed against my own account on the 24th January 2025.

FNB clients, be aware that it is possible for a stranger to activate cellphone banking against your account and FNB has nothing to say about it. Bank with FNB at your own risk. I have closed my accounts and find a bank with better reviews.