LC
Lesley C
1 reviews | Active since Nov 2012
21 Nov 2018, 19:49
No feedback to enquiry
I app**** for a smart device with FNB whereby I received a reference number and a response saying an agent would call me WITHIN two days,not after two days within a two day period. We are now heading for the third day with absolutely no call or feedback regarding the matter.
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Nov 2018, 09:13Good Day Lesley
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply22 Nov 2018, 09:13
Official
Good Day Lesley
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***