1 reviews | Active since Mar 2014
No Feedback/Response
<p>I logged a call-back request on the FNB website to open a Platinum cheque account since I have bond and car finance from Wesbank/FNB, and probably 3/4 days later I received a call from an agent who was going to assist me in opening the account. At the time the agent called I was in a meeting, and requested her to call me anytime from 12pm, and she agreed she'd call, and to date I have not received any sort of feedback or response???... Which I find utterly unacceptable esp if you want business from customers???...</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 926492.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 926492.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
