ND
Nyameko D
1 reviews | Active since Sept 2013
08 Feb 2016, 14:39
NO FEEDBACK/RESPONSE
I am Nyameko Dayeni, a primary applicant with bond account number ***. I sent communication to FNB on the 27 January 2016 regarding my mortgage bond pretction cover, but until now I did not receive any feedback. I was cancelling the protection cover since I have purchased a life cover from Hollard Insurance company, and I have also attached the hollard life policy. I have tried to call them numerous times but no one pick up the phone.<br> <br> please advise what can I do now.
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FNB (First National Bank)'s replyOfficial
08 Feb 2016, 14:53Hello Ndayeni,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 864711.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 864711.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply08 Feb 2016, 14:53
Official
Hello Ndayeni,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 864711.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 864711.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)