No feedback/ response

Item: FNB (First National Bank)
Rating: 2
Author: mabatho M

Hi,<br> <br> I completed the form on Online banking where i asked to meet with one of the financial advisers. I submitted the form last week and i got an email stating that someone will contact me in the next two days. To this day i havent heard feedback. I am in need of someone to help me sort out my finances

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Replies (1)

FNB (First National Bank)'s replyOfficial

03 Dec 2015, 10:57

Hello Monicca22,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 826312.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply03 Dec 2015, 10:57

Official