No feedback re: request to close account 3DN18APP

Item: FNB (First National Bank)
Rating: 2
Author: Henk B

To whom it may concern. I have opened a while ago a business account with FNB. Due to changing circumstances, I do not need the account anymore. I have notified FNB that I want to close this account via email, which they confirmed that I will also get a call back from my business banker. This was on 19 November 2015. Till now, I have not received any correspondence or calls to ask about this or how I can close my account. Please can someone from FNB contact me so that I can close this account? Many thanks

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Replies (1)

FNB (First National Bank)'s replyOfficial

24 Nov 2015, 14:09

Hello BadenhorstH,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 819134 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply24 Nov 2015, 14:09

Official