DS
Dyaksha S
1 reviews | Active since Jul 2015
20 Jan 2019, 20:15
No feedback or response
I recently took up fnb insurance (hollard insurance) with a consultant sanele gcilishane who was very helpful at first but then didn't respond to any of my emails sent on 31 December and 10 January. I just want to know if my vehicle insurance is in order. Is it do hard to get an answer. I even emailed care@fnb but the *********** staff sent me the details of my fnb funeral policy. Really can the staff not read or are they not well trained. I want feedback asap.
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FNB (First National Bank)'s replyOfficial
21 Jan 2019, 11:06Good Day Dyaksha,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply21 Jan 2019, 11:06
Official
Good Day Dyaksha,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)