1 reviews | Active since Dec 2009
NO FEEDBACK OR REFUND RECEIVED
I logged a query over 2 weeks ago regarding a error that i made on a payment. The lady assisting me has promised feedback none has been received and she does not respond to my requests for feedback. im still awating my funds back, Seems FNB wants to hold onto funds that dont belong to their client even after the clinet confirmed its not his money. Really terrible service. im currently trying to find someone senior at FNB who is willing to assist
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***