KB
Khanya B

1 reviews | Active since Aug 2017

06 Aug 2018, 19:35

No feedback or information about processes.

I have been waiting for a call after I was told that the bank is waiting for the Escheatable department to get back to them. It went from 5 days up until now, and still there has been no contact whatsoever. Can someone please get back to me regarding this matter? My contact number is ********** 517. My name is Esona Monakali

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Aug 2018, 10:09
Official

Good Day Khanya Bakana ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the branch to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***