jV
jacques V

1 reviews | Active since May 2013

29 May 2015, 09:58

No Feedback once again

I changed my account over to FNB online from ABSA. I did this due to the fact that I heard apparently FNB gives good service. Now I did complete the application with all relevant DOCS. and also accepted the overdraft. Since now no one can tell me whats happening with the overdraft.<br> <br> Also no one has given me any feedback on my card delivery and also what is still needed from my side.<br> <br> This is utterly pathetic to say the least.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 May 2015, 12:03
Official
Hello pastykie2807,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 693591.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)