CM
Cathrine M
1 reviews | Active since Feb 2015
27 Feb 2015, 10:13
NO FEEDBACK ON REQUESTS
As a business client of FNB I have been trying to grow my business and requested a overdraft. No-one has called me back. Then I tried to ensure that my account is changed to platinum and no response on that. Then I asked for my credit rating and once again no response for 4 weeks now.
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FNB (First National Bank)'s replyOfficial
27 Feb 2015, 10:30Hello CathMc,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply27 Feb 2015, 10:30
Official
Hello CathMc,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)