KR
Karin R
1 reviews | Active since Mar 2009
28 Jul 2015, 09:17
No feedback on query
So I upgraded to a platinum account that I pay more for and is supposed to have better benefits. I sent a query through last week Thursday (I think, might have been earlier). To date I have still not received an answer! ?This is really not good service.
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FNB (First National Bank)'s replyOfficial
28 Jul 2015, 09:25Hello kpdr,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728933.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728933.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply28 Jul 2015, 09:25
Official
Hello kpdr,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728933.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 728933.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)