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siyabongabhebeza S

1 reviews | Active since Jul 2017

24 Aug 2017, 12:01

No feedback on New Business Account Opening REF NO:***

I app**** for a business account on 01/06/2017, sent all the documents which was needed. I kept on calling once or twice a week up until the 15/08/2017 when I was told that all the documents were received and that I will receive a welcoming letter but I am still waiting.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Aug 2017, 13:51
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)