MM
Mulalo M
1 reviews | Active since Oct 2013
30 Jan 2015, 10:02
No feedback on my business account application
I opened a business account 2 weeks ago, I sent the required documents and since then I haven't heard anything from FNB business division. I have to follow up and the response I get is that the matter will be escalated. I'm really disappointed on FNB business. I'm considering other banks now
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FNB (First National Bank)'s replyOfficial
30 Jan 2015, 10:32Hello mulaloray,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 614054.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 614054.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply30 Jan 2015, 10:32
Official
Hello mulaloray,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 614054.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 614054.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)