RS
Roland S

1 reviews | Active since Sept 2010

03 Oct 2017, 17:25

No Feedback on HelloPeter Complaint

I'm really disgusted in reverting back to HelloPeter to get feedback on a previous issue raised via this website that has not been resolved.

The last time the consultant made contact with me was on the 21st of September (12 days ago)

No feedback since then, I emailed on the 26th of Sept and the 30th of Sept - no feedback. Left a message with his colleague, no call back on the 03/10/2017.

The complaint is relatively straight forward - please resolve it.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Oct 2017, 09:44
Official

Good Day,

Thank you for bringing this to my attention. Please accept my deepest apologies.

I truly regret taking note of your experience and the fact that your previous complaint has not been resolved.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one

RS
Roland S's update12 Oct 2017, 23:22
Reviewer Update
Dear Naomi, This is month 3, I'm still awaiting feedback. Seriously!!???