ZD
Zoe D

1 reviews | Active since Jan 2013

30 Jan 2018, 15:19

No feedback on ***** FinAidSa

I received a few SMS's over the past few months from FinAidSa stating that R169 has been reserved for purchase. I opened a ***** claim with FNB last Thursday and have mailed them 3 times further, I called in as well. I have not received any feedback from FNB and I want my money back immediately

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2018, 15:56
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***