No feedback on FNB Connect ********** activities

After posting a complaint on the 17 March about FNB Connect de*****ing me by writing up a contract for multiple iPhones etc without ever speaking to me, i received calls from 4 Fnb staff on the 18th to apologise and to say they were looking into it. Since then nothing so clearly FNB management really don't care as to the level of client service they deliver, nor do they seem perturbed by ********** activities. SIMPLY AMAZED AT THE LACK OF MANAGEMENT INTERVENTION