No feedback on FICA documents

Item: FNB (First National Bank)
Rating: 2
Author: Shelby S

I sent through the required documents on the 16th of August after which i received an email acknowledging receipt of my email and that FNB would action it in 24-48 hours. I have not received any feedback. Is there a way to check what is going on?

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

26 Aug 2015, 12:03

Hello Shelbz,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 747857.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply26 Aug 2015, 12:03

Official