SM
Shaun M

1 reviews | Active since May 2015

06 Jul 2017, 18:06

No feedback on credit card application of 28 June

<p>I recently moved to FNB from another bank with the promise that FNB would offer me a credit card .They gave me a gold cheque card which my salary is paid into.I app**** for a credit card on 28 June and received this sms:(FNB :-) We are working on your application for an FNB Credit Card. Ref: ********** ********** Info: 087??? ********** (option 3)</p> <p> </p> <p>To date I have heard nothing.I earn above average and my credit score is 723 which automatically qualifies me.What is going on FNB?Don't you value professionals like myself?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jul 2017, 10:17
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)