1 reviews | Active since Jan 2018
No feedback on any issue
I have lodged 3 x requests, the first on 12 December, I keep on getting promises of a service agent will contact within 24 hours, no response.
On my shares account a delayed sell is reflected, indicating settled, yet there is no money.
The website is unresponsive, it is impossible to lodge a query as FNB website does not allow any traffic through.
This is not the first time I have experienced bad service, this is no service, and I would recommend changing banks
Hello Koos001
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello Koos001
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team