NO FEEDBACK NO REFUND WHEN FNB IS NEGLIGENT

<p>Last week Monday the 3rd October i have lodge a complaint to FNB for failing to impliment certain regulations to protect their clients from being de*****ed by ********s - i was contacted by a new person working on my case Teboho Dikgale at FNB's Premier Resolution Centre, now what makes my blood boiling is this guy provides no contact number nor does he even bother to correspond with me as i have emailed him 3 times during the course of this week - so this kind of client service just shows me and should show everyone that FNB does NOT care about their clients nor their financial well-being as long as FNB gets their money even if they ***** it, they are happy. And YES i say ***** cause FNB failed to do an accurate and proper FICA check when the ******** gained an account with FNB. If FNB did their work accordingly this will not happen.</p> <p> </p> <p>So FNB if its not too much effort and inconvenience for you guys at FNB Premier Resolution Centre to take the time and give me feedback on my case and when i will get my money or alternatively please provide me with the Bank Ombudsman information.</p> <p> </p> <p> </p>