TM
Thobeka M
1 reviews | Active since Mar 2009
24 Mar 2015, 09:55
No feedback, no explaination
I have hired a car from Bidvist returned it documentation filled in completed, on the 13 March 2015 i received an sms from fnb saying that the amount of R1500 will be released on the 16 March 2015. i called fnb on the 18, 19, 23 and 24th March and in all occasions i am informed that the money will release before the end of the day. I STILL HAVE NOT RECEIVED MY R1500. is this the service that i pay for? I have been banking with you for 36 years, i am now looking for another bank because FNB is ***********. I WANT MY MONEY BACK NOW.
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FNB (First National Bank)'s replyOfficial
24 Mar 2015, 10:42Hello Thobeka Mngqibis,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 653111.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 653111.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply24 Mar 2015, 10:42
Official
Hello Thobeka Mngqibis,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 653111.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 653111.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)