MS
Marchelle S

1 reviews | Active since Sept 2011

05 May 2021, 09:37

No feedback no contact!!!

The lack of feedback and don't care attitude is really appalling!! Lodged complaints, reached out on social media for feedback, NO FEEDBACK FROM ANYONE TO DATE!! Your service has really gone downhill and continues to go downhill. Complaints used to be taken seriously and resolved timeously, now its like FNB does not give a damn about their clients!!

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Replies (1)
MS
Marchelle S's update05 May 2021, 12:14
Reviewer Update
I am disgusted of this, a generic response for everything!! To get something resolved and responses from you guys is really disgusting, I don't know why I am still wasting my time, rather just move to another bank!!