1 reviews | Active since May 2016

04 Jan 2017, 09:29

No feedback is the norm here.

<p>Good day. I need to pay my bank accounts. Im currently working in the Uk . I have email FNB and no reply i need ro update my customer detail and i need a credit card statement and check account statement from the back but i keep on receiving no feedback. Fnb also needs my cell number. Can someone email me that actually cares about customer service? Thank you</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jan 2017, 16:41
Official

Good day Mr. dillan-sadler

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***