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We have had numerous issues with FNB since inception of our account namely:<br> <br> o Opening an account takes 2 hours<br> o Correct information not given by their consultants<br> o Fees not discussed with us<br> o Response times to queries take too long<br> o Simple requests take longer than it is supposed to(I went to the Fourways Mall branch to get a document stamped, this took over a half hour and we had to eventually speak to the branch manager to get sorted out)<br> <br> We requested that our account be cancelled after all these issues and yet still no response after 2 weeks. Why do they spend so much money on advertising how great their service is when they are unable to deliver such basic requests?<br> <br>