1 reviews | Active since Mar 2012
No feedback from premier banking
<p> Hi</p> <p> </p> <p>I've logged calls online, I am unable to change my pin for my credit/cheuqe card and still no response.</p> <p>I've also requested information on some of my accounts, also no response.</p> <p> </p> <p>Customer service and feedback is some of the worst I've seen.</p>
Good Day Mr Jacobs,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mr Jacobs,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Still no feedback on my emails, screenshots have been attached.
Still no feedback on my emails, screenshots have been attached.
Still no feedback on my emails, screenshots have been attached. (not able to change or manage PIN online)
Still no feedback on my emails, screenshots have been attached. (not able to change or manage PIN online)