1 reviews | Active since Aug 2009
NO FEEDBACK FROM FNB REGARDING MY COMPLAINT
I have a problem with the credit card (online). I increased the limit twice and even though fnb offered more and my requested increase was lower. It states that its approved but no change in the banking account? could someone please fix the problem. Just needed help as customer service doesn't reply to emails.
Good day Bronwin,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Bronwin,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
*** (option one)