1 reviews | Active since Aug 2009
NO FEEDBACK FROM FNB REGARDING ***** INCIDENT
I was informed a week ago that my request for the money ****** out of my banking account would be attended to, one of the consultants from FNB said they would investigate. How long does this take? Do you know how frustrating it is to have money ****** out of your banking account without one's knowledge. It is not fair to me that this money has still not been paid back yet. I brought this to FNB's attention 2 weeks ago already. Nobody seems to give updates or pay the money bac**** I'm actually sick to my stomach about this. I have a banking account, home loan and personal loan with FNB but yet they cant resolve the issue!
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***