SM
Sindi M

1 reviews | Active since Jun 2017

26 Jun 2017, 08:27

No Feedback from FNB ***** Focus

<p>I reported a **** with FNB and needed my EFT reversed. I reported this case telephonically on the 12th and sent all documents on the 13th of June.<br />I was told that the turnaround time is 7-10 working days</p> <p>This is now a matter of urgency as I have not received a response to my emails and the number on the auto reply I am always told they do not do follow ups. <br />I have called and left messages but no response to a Samantha Triegaardt who sent me an email to ask me for the cae number and affidavit on the 22nd which i had already sent on the 13th. Since then I have not hard a thing from FNB. This is so disappointing and ******** will always get away like this <br /><br /></p> <p>Please give me a call back</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jun 2017, 11:55
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)