No feedback from FNB at all.

I was placed under Debt Review since 24/02/2017 and since then an amount was paid to FNB to cover my overdraft. My overdraft account was then moved out into a separate account.

My issue is that since then I have not used this FNB account and fees are being added to the account totaling to over 8k which I cannot pay and now no one can give me more details on this. I cannot settle that in order to close the account. What can I do? I am fed up of calling and getting automated message to approve a link on the app. Which I also no longer use since 2017. an SMS was sent to me a while ago asking if the account should be closed and I responded yes and still the account is open. I URGENTLY NEED SOMEONE TO CALL ME and sort this out.