1 reviews | Active since Feb 2016
NO FEEDBACK FROM FNB
Good day
On 07/06/2018 I send a form to reverse a 40 days debit order , and then again per request from FNB I have not yet received any feedback from FNB in this case .
I have called atleast 8 times wasting my money and all the agents saying this was escalated to another person and that they will log a call form him to call me back , still no response .
it is now more that a month ago
I'm tired of waiting for feedback in this case .
please do something about your customer service .
Good Day Pieter,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Pieter,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***