No feedback for mess up with account

<p>I am re writing this since I have had no feedback since posting it, I was contacted by a lady and unfortunately I could not talk at the time so I kindly asked to call back a bit later in which she said certainly no problem. Up till now no one has contacted me. </p> <p> </p> <p>Hi FNB, this is not the first time I find myself writing to you to complain. I would like to know how incorrect contact details were captured when I opened my business account with you, even though all my correct details were on the forms I filled out. The reason I found out there were incorrect details on my account was because I went to draw money from my account and received a slip saying account frozen. I went straight to my nearest branch to find out why and was told my CK1 document was required, so my question was why did I get no notification, no email or phone call whatsoever about this. So the lady that was helping me read out the phone number on the computer which is a number I have never heard of before and then another shock an email address I also have never heard of or seen before. So my question is how does some clown at FNB capture some random phone number and email address on MY account details when all my details were on the forms i filled out. So my concern now is my security has been compromised, thanks FNB good job, so some person has been getting correspondence and notifications meant for my eyes since I am the account holder. Whoever was getting my notifications could have easily gotten into my account and taken what they wanted. Right so FNB since you have put my security at risk I want this sorted out asap, I want my money out of the account and the account closed. I will take my business elsewhere as this is not the first issue I have had with FNB and have complained here about it before. I honestly cannot believe how careless your employee was with capturing my details. I expect this resolved promptly. </p> <p> </p> <p>While i am here complaining I just have to add this. I have been an FNB client since I was a child. I have savings accounts personal and this mess up of my business account. And as embarrassing as this is I have outstanding loans and unfortunately I had the misfortune of becoming unemployed last year therefore unable to pay the loans back. Your people phoning for money everyday have no empathy and no concept of the term unemployed. I tell them the same story every time and they still ask so when are you going to pay and how much. I even went into the bank to sort something out but the calls carried on and unfortunately I have found myself losing it with the person on the phone. Believe me if I had the money I would gladly be paying. I honestly cannot wait till I have paid of those loans I will cancel every account with Fnb and happily take my business elsewhere. </p> <p>Thank you for nothing FNB </p>