sH
shaniel H

1 reviews | Active since Nov 2017

13 Dec 2017, 07:38

NO FEEDBACK FOR COURIER REGARDING CREDIT CARD

I app**** for a credit card and was approved, Mr delivery tried to contact me once to arrange delivery but I could not take the call, i was not called back since then and I do not have airtime to call them, once FNB gave me a credit card they are not interested in what happens next.

Please can you arrange for someone to contact me back regarding delivery of my credit card REF NUMBER: ********** 7224

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Dec 2017, 10:26
Official

Hello Shaetae,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)

sH
shaniel H's update13 Dec 2017, 11:02
Reviewer Update
Hi Daffnie I have online banking with FNB, the credit card is showing on the system but its showing as zero balance, is this card activated yet or not
FNB (First National Bank)
FNB (First National Bank)'s reply13 Dec 2017, 11:10
Official

Good Day

Please contact credit card to activate your card.

alternatively send an email to ***

Regards,

Daffnie