LG
Liezle G

1 reviews | Active since Sept 2016

22 Oct 2018, 10:49

No feedback ever

No feedback ever, i have sent an email containing screenshots of an amount that went off on my account, email was sent on the 16Oct 2018 and they responded 2 days later with a question which i answered, havent heard back yet and also sent them another email requesting feedback on Friday with no reply.

Can someone please assist me?!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Oct 2018, 11:11
Official

Good Day Miss Liezle Greybe

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***