No feedback, empty promises.

<p>On Saturday the 14th of Jan I app**** for an limit increase on my credit card online in order to cover medical expenses. My application was approved and I was sent an email with an attached quotation which I signed and sent back. Due to the urgent nature of the application I phoned on the following Monday and sent through the additional documents they requested. I was advised that the matter will be escalated and that I will have feedback in the next 24 hours. </p> <p> </p> <p>During the week, FNB made no attempt to contact me in ANY way, or to update me on the status of the application. I made numerous phone calls, which resulted in a variety of promises that were to be broken during the course of this week.</p> <p> </p> <p> </p> <p> </p>