No feedback despite requests for feedback

On the 19th of August I phoned premier banking regarding the process of purchasing a vehicle from a dealership, I was e-mailed a form to fill in and send back to [Email Removed] On Sunday, 23/08/2015 I sent through my application with relevant documentation, I followed up on Monday where I was told their system doesn't show any information regarding my application, I was then put through to Wesbank where I was told the only way to apply is through Online or a dealership I then app**** online same day. <br> Today I phoned premier banking again where I was told they still haven't received anything and I was put through to Wesbank again, I was transferred a total of 4 times before someone was actually able to assist me, I was told that someone would have contacted me by the end of the week.<br> <br> My frustrations are this:<br> 1) FNB not giving me feedback or sending on my documents.<br> 2) Wesbank says that I will get feedback before the end of the week, it is 10 AM Tuesday morning so it could take another 3 and a half days before I am even contacted for further details. FYI another bank has already gotten back to me not even 48 Hours have passed.<br> <br> Regards,<br> Lee<br>