no feedback / customer service
<p>Purchased a PS4 on the 28th Nov. it is now 14th of Dec and I have not recieved one phone call or email stating why the parcel has not been delivered. Phoned a couple of times, no one knows where the parcel is and why it is not with the couriers since it has been prepared and ready to ship. </p> <p>Ebucks shop uses dawn wing to deliver goods, (shocking service from them too) since both parties can not find / track my shipment. No feedback from both companies. </p> <p>Dont know if i will ever buy anything from the ebucks shop again. </p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)