No Feedback, Blaming the system, No Answers! Year long issue!

The previous reference number: ***NF

Logged a complaint on the 25th of October! Its now the 10th of November! 15 days later and still NO ANSWER!!! WAS CALLED TO BE TOLD THAT SOMEONE WILL CALL ME TO SORT IT OUT 15 DAYS LATER, AND STILL NOTHING!!! BUT YOU WANT TO CHARGE MONTHLY FEES FOR A REVOLVING LOAN WHICH I OWE NOTHING ON AND ALSO OBVIOUSLY CANT USE! CLOSE THIS ACCOUNT!

I'll TAKE MY BANKING TO YOUR COMPETITORS!

HAD ACCEPTABLE DECENT SERVICE FOR 8 YEARS+ BUT THIS PAST YEAR DEALING WITH A REVOLVING LOAN ISSUE!!!! THAT NEVER SEEMS TO GET SORTED OUT! EVEN HAVING THE REVOLVING LOAN FOR ABOUT 5-6 YEARS NO ISSUE UNTIL A YEAR AGO!!

AND NO ONE CAN GIVE ANSWERS THAT IS ACCURATE AND CORRECT! EVERYONE BLAMING THE SYSTEM!! WELL THEN I DONT WANT TO BE USING YOUR SYSTEM ANYMORE!!!