gG
grant G
1 reviews | Active since Mar 2017
16 Sept 2019, 18:37
No feedback as promised
Called into the Credit Card call center to enquire about something I pick up on my latest statement. Was promised to be contacted 3 days afterward. Well it's a new week and hasn't heard anything about RN***
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
17 Sept 2019, 09:05Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply17 Sept 2019, 09:05
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
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