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<p>I've emailed and send proof with attached documents. and fnb has still not refunded my money or changed my debit orders. the one they are taking. I need answers before end of working day on the 11 November 2016. I've done my part. the reason my money must show before oreturning on the 24 November 2016. I'm not going to take a loss on my pay because of you people not doing your job. </p> <p> </p> <p> I need this matter to be handle and in order by no later than 18th of November 2016.</p> <p> </p> <p> ********** 044088</p> <p> </p> <p>Ps. I'm not allowed a fine at work. so I'm only availible 5 pm till 7 am</p>