SR
Selwyn R
1 reviews | Active since Nov 2009
20 Jan 2016, 13:44
No feedback and no action
I cant believe that, after waiting for 10 days, after sending 2 follow up queries, that I received no action or feedback. <br> Now I am told I have to wait another week for my query to be resolved?<br> This is really ridiculous
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
20 Jan 2016, 14:12Hello selwynv,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 851584.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 851584.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply20 Jan 2016, 14:12
Official
Hello selwynv,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 851584.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 851584.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)