No feedback and action from FNB!!!

I have been struggling to open a business account for more than 2 weeks now(REF_***4). Firstly i phoned and the call center operator said that an email will be sen to myself requesting documents within 2 working days. This email was only sent 4 working days later. I then proceeded to submit all the requested documentation and received an email stating that a response will be received within 3 business days.

3 Business days later i received an email request the 14.1 registration document ,which was not requested previously, that i forwarded to them. After submitting the newly requested document, i again received an email stating that a response will be received in 3 business days.

Upon receipt of this email i starting phoning the call center***) and every instance i receive a different response and/or promise. The call center employees keeps on escalating the issue to an admin department with no response or action. This is totally unacceptable. I wish there is a zero star rating for the current service or non-service that i am receiving from FNB at the moment. Due to the fact that i am not receiving any feedback from FNB via email and telephone i decided to write this review in the hopes that somebody from the bank will get back to me