1 reviews | Active since Sept 2012
No feedback almost 7 days.
<p>Good day,</p> <p> </p> <p>I was helping my mother opening a new account online, it has been opened, however nobody has contact arranging for delivery of new card, can this take so long? 4 Days and going and she has not even received one sms stating the card has been personalised or anything other than the account has been opened. Please sort this out asap so the card can be delivered to her as it wasnt easy for me to get her in the first place to leave standard bank after about 40 years.</p>
Good Day Mr Stander,
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
As per telephonic conversation we hope this will be sorted out to your satisfaction. Do not
Hesitate in contacting us should you have further questions.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day Mr Stander,
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
As per telephonic conversation we hope this will be sorted out to your satisfaction. Do not
Hesitate in contacting us should you have further questions.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)