1 reviews | Active since Sept 2014
No feedback (AGAIN!)
Good day, I sent an email to ********** on Friday (12 October) in regards to an response received when I tried to open an FNBy account online (Your reference number is AFGY4I9P). I have thus far not received ANY feedback .
I have also emailed ********** in regards to adding 2 members on my funeral policy (FNBREF# ********** 0) on the same day....NO response!
I am very busy daily and really do not have anytime to call and be on the phone, hence why I prefer sending emails and I am well aware of the turn around time for email correspondence but surely it does not take that long.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)