1 reviews | Active since Jul 2016

13 Jan 2018, 11:56

NO FEEDBACK AFTER MORE THAN THREE WEEKS

Good day

I have app**** for a cellphone contract online numerous times, but still no feedback.

Kindly advise if someone will be contacting me or if I should rather take my business somewhere else.

Your assistance is greatly appreciated.

I look forward to your reply

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jan 2018, 08:45
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team