RS
Roland S

1 reviews | Active since Sept 2010

04 Jul 2017, 22:37

No Feedback after 7 days

<p>I logged a enquiry via my online profile and a email was send that someone will get back to me within 24 hours. It has been 7 days.</p>

0
Replies (4)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jul 2017, 10:42
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)

RS
Roland S's update11 Jul 2017, 14:14
Reviewer Update

No feedback on my hellopeter post? So no feedback on a complaint that I receive no feedback?

RS
Roland S's update31 Jul 2017, 08:58
Reviewer Update

Someone called and said they will follow up. That was the last time I heard from her.

I need answers to this!!

FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2017, 11:29
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***