No Feedback after 2 emails

Item: FNB (First National Bank)
Rating: 2
Author: Dylan V

I am irritated with the fact that a bank with a slogan \How can we help you?"does not get back to me about 2 queries I emailed them about... One going back to November last year.<br> <br> If this forum does not produce feedback from FNB within 24hrs I will be closing all my accounts and move to a bank that will really HELP ME!!!<br> """

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

11 Mar 2015, 16:49

Hello dylandv,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 643818.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply11 Mar 2015, 16:49

Official