CS
CJ S

1 reviews | Active since Jul 2011

14 Apr 2016, 09:07

No feedback about home loan

Spoke to Bubbles at Northgate FNB yesterday and left my details with her for a home loan consultant to contact me. She promised that he would get back to me within the day, but he didn't. Makes me wonder whether moving over to FNB was a good idea...

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Apr 2016, 10:07
Official
Hello catzup,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 905040.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)