RM
Renate M

1 reviews | Active since May 2014

21 Jul 2017, 12:48

No feedback

<p>Good day, FNB</p> <p>How long does it take to get feedback from you. I have logged a call via mail, via phone and via your facebook almost a week ago. Still no feedback. No1 in your call centre seems to be able to assist. I have been transferred to 4 different people and then back again to point of origin. This service is rediculous</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jul 2017, 13:33
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***

RM
Renate M's update21 Jul 2017, 13:35
Reviewer Update

Awesome thank you. Its just sad that it takes a post on Hello Peter to get a query actioned